Bury your Worries !
As Coderootz, is on a Mission to realize your Vision.
Scale up your front-office operations and non-core functions by outsourcing to us. At Coderootz, we combine human skills and advanced digital technologies yielding increased sales & happier customers, hence reallocate your time and resources to your core competencies and win advantages over your competitors.
Our Services
Inbound Contact Center Services
- Customer Service
- Inbound Sales
- Help desk services
Channels catered – Calls, E-mails, Whatsapp, Instagram, Facebook
Outbound Contact Center Services
- Tele-marketing & Tele-sale calls
- Lead Generation
- Pre sales activities
- Payment Reminders
- Survey Calling
Industries we serve
Supply Chain & Logistics
E-Commerce
Tours and Travels
Telecommunication
Hotels
Insurance Companies
Restaurants and Food Services
Retailers
Automotive Industry
Healthcare
Market Research Companies
Real Estate
Manufacturers
Government Agencies
Educational Institutions
Coderootz Helps Overcome Lack Of...
- Expertise in non core functions
- Quality Personnel
- Customer satisfaction.
- Adequate workspace & IT infrastructure.
- Time for core activities
- Access to cutting-edge tools & technologies
- Data security & storage
Why Coderootz?
Improved Brand Image
Reduced Operational costs
Experienced resources with polished communication skills
Increased Customer Retention
Quick & Empathetic Responses
Better understanding of consumer behaviour
100% data security
More time and resources for core processes
Uninterrupted Services
Our Facilities
- Adequate storage area with full Security
- Ergonomically designed furniture
- In-house recreation facilities
- Round the clock power supply with backup facilities
- Multi-media Training Room
- Separate Briefing/ Meeting Rooms
- Individual Workstations with provision of personal Laptops & Headsets
- Cloud Telephony CRM
Happy Clients
Hear from our Clients
They have been instrumental in managing the Cash on Delivery problem for the business, especially during COVID19
Coderootz is starting off well ! Rarely do you see a CEO take the time to reach out. Additionally, the support staff has been answering all of my newbie questions with incredible patience and making me feel welcome. Using their Last Mile delivery and Warehouse Management software has helped me cut down delivery costs by 20%, added more day-to-day Operational Clarity and reduced lead times and distrbution costs. Himflavours is looking forward to growing alongside them in the years to come.
Blogs
When is the right time to outsource customer care...
Blogs | 22 Jul 2024 |
Did you know, as per market statistics, customer-first operations can generate 700% ROI in a span of...
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From Startup To Stardom
Blogs | 20 Jun 2024 |
Outsourcing call centers is not a choice anymore, it is a necessity.
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Training activities undertaken by call center exec...
Blogs | 23 May 2024 |
Being a customer care representative is a high skill profession, given that every word spoken and ev...
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7 Customer Care Service Experiences That Retain Cu...
Blogs | 11 May 2024 |
Did you know, companies can reap 700% ROI in 12 years by investing in customer-fit operations.
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Concise Guide For Small Businesses On How To Reduc...
Blogs | 30 Mar 2024 |
81% companies have named CX as a key competitive differentiator! Are you among these leaders yet?
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BPO Attrition Is Strong – Corrective Strategies Ar...
Blogs | 09 Feb 2024 |
Did you know, as per statistics, large sized call centers display the highest turnover rate at 44% c...
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What Gen Z Counts As Great Customer Experience – S...
Blogs | 18 Jan 2024 |
Statistics speak – 77% Gen Z population expect price-rise in the upcoming year, and only 20% have ex...
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Heartfelt Helplines Beyond Scripts – The Art And P...
Blogs | 09 Jan 2024 |
Did you know, establishing a meaningful emotional connection with a company or brand has been linked...
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Beyond Headsets – The Bountiful Perks Of Being A C...
Blogs | 09 Dec 2023 |
Inbound helpdesk jobs are actually in high demand given that more and more businesses / companies ar...
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BPO Software Saviors, 2023 – Road Map To Everlasti...
Blogs | 18 Nov 2023 |
Did you know, the global contact center software market is on its way to touch $173.9billion by 2030...
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The ABCs Of KPIs – Inbound Call Center Metrics Tha...
Blogs | 09 Nov 2023 |
Did you know, every 1% increase in customer satisfaction can boost customer retention rate by 5%!
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Customer Service Outsourcing – How BPOs Create Val...
Blogs | 24 Oct 2023 |
The question is, is cost cutting the only reason that highlights the significance of helpdesk outsou...
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From Cold Calls To Hot Prospects! How BPOs Whet Yo...
Blogs | 14 Oct 2023 |
Market research reveals that 80% buyers are ready to respond to calls from new sellers that intend t...
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Here’s Why Taming AWT Should Be A Priority And Her...
Blogs | 05 Oct 2023 |
How long does it take for an aggrieved customer to hold on to a support call before they hang up and...
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Here’s Why Ed-Tech Sector Cannot Do Without Call C...
Blogs | 29 Sep 2023 |
behind the emerging scene of tech-based online educational innovation, BPOs are playing an essential...
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You Can Afford BPO Services
Blogs | 20 Aug 2023 |
You can be rest assured that on hiring BPOs, be it for call centers, IT, market research, accounting...
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BPO Job Myths Busted
Blogs | 15 Jun 2023 |
Around 3,00,000 jobs are outsourced from the USA itself every year, giving professionals better chan...
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How Are BPOs Aiding The Growth Of Startups and SME...
Blogs | 22 May 2023 |
Running a startup with an expanding clientele? Having a hard time handling customer queries while ha...
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What Are Call Center Services & Benefits Of Outsou...
Blogs | 18 Feb 2023 |
Call center services can help you improve customer service, streamline your operations, and grow you...
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